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Every fee below is what you would pay before insurance. We direct bill most extended health plans and ICBC, so in most cases you pay only the portion your plan doesn't cover.
Before you book
Extended health. We direct bill Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield and Desjardins. You pay only the remainder your plan doesn't cover, at the end of the appointment.
ICBC. If you have an active claim, ICBC covers your treatment directly and we bill them. You pay only the small user fee shown against the relevant appointment, and nothing at all for acupuncture. You don't need to be at fault and you don't need a referral — just your claim number.
No referral needed for massage therapy, physiotherapy, chiropractic or acupuncture in British Columbia. Some plans ask for one before they reimburse, so it's worth checking your own policy.
Registered Massage Therapy with eleven RMTs. Hands-on treatment for pain, muscle tension, circulation and recovery, with guidance on posture and self-care between visits.
| Appointment | Length | Fee |
|---|---|---|
| Registered massage therapy | 60 min | $140.00 |
| Registered massage therapy | 45 min | $115.00 |
| Registered massage therapy | 30 min | $90.00 |
| Pregnancy massage | 60 min | $140.00 |
| Initial ICBC massageICBC | 60 min | $2.45 user fee |
| Subsequent ICBC massage, existing patientsICBC | 45 min | $2.65 user fee |
Treatment for the temporomandibular joint: jaw pain, difficulty chewing, clicking, headaches and the neck and shoulder tension that travels with them. Offered by Lilli Cheung, Yee-Lok Enoch Lam, Kevin Lin and Shiv Sidhu.
| Appointment | Length | Fee |
|---|---|---|
| Initial TMJ massage | 60 min | $145.00 |
| Subsequent TMJ massage | 60 min | $145.00 |
| Subsequent TMJ massage | 45 min | $120.00 |
Heated stones combined with traditional massage technique for muscle stiffness, circulation and deep relaxation. Offered by Jillian Dee and Yee-Lok Enoch Lam.
| Appointment | Length | Fee |
|---|---|---|
| Hot stone massage therapy | 60 min | $150.00 |
| Hot stone massage therapy | 45 min | $125.00 |
| Hot stone massage therapy | 30 min | $100.00 |
Assessment of how you move and load, then manual therapy and a graded exercise plan. Shockwave is available as an add-on to a follow-up. Offered by Ben Ip and Ali Jetha.
| Appointment | Length | Fee |
|---|---|---|
| Initial physiotherapy appointment | 45 min | $125.00 |
| Follow-up physiotherapy visit | 45 min | $125.00 |
| Follow-up physiotherapy visit | 30 min | $100.00 |
| Follow-up physiotherapy + shockwave | 45 min | $130.00 |
| Follow-up physiotherapy + shockwave | 30 min | $105.00 |
Fine sterile needles into tight or painful muscles and trigger points, for chronic pain and muscle tension. Offered by Ben Ip.
| Appointment | Length | Fee |
|---|---|---|
| Intramuscular stimulation | 30 min | $100.00 |
Acupuncture with cupping and gua sha as the treatment calls for it. Offered by Sau Yi (Vivian) Lau, Mika Liu, Angus So and Andrew Yang.
| Appointment | Length | Fee |
|---|---|---|
| Acupuncture, cupping or gua sha | 50 min | $120.00 |
| Acupuncture, cupping or gua sha | 40 min | $105.00 |
| Initial ICBC acupunctureICBC | 50 min | No user fee |
| ICBC acupuncture follow-upICBC | 40 min | No user fee |
Cosmetic acupuncture for skin appearance and skin health, combined with facial cupping or gua sha. Offered by Sau Yi (Vivian) Lau.
| Appointment | Length | Fee |
|---|---|---|
| Facial acupuncture + body detoxification + facial cupping or gua sha | 90 min | $225.00 |
| Facial acupuncture + facial cupping or gua sha | 60 min | $155.00 |
Adjustments, joint mobilisation, myofascial release, instrument-assisted soft tissue work and rehabilitation programmes. Offered by Dr. Neeta Basra.
| Appointment | Length | Fee |
|---|---|---|
| Initial chiropractic visit | 45 min | $130.00 |
| Chiropractic follow-up | 30 min | $105.00 |
| Chiropractic follow-up | 15 min | $75.00 |
| Chiropractic + shockwave follow-up | 30 min | $110.00 |
| TMJ chiropractic visit | 30 min | $110.00 |
Active rehabilitation and exercise-based care, from sports performance to chronic condition management. Offered by Anthonie Lee and Alex Tan.
| Appointment | Length | Fee |
|---|---|---|
| Initial kinesiology assessment | 60 min | $100.00 |
| Kinesiology follow-up | 45 min | $75.00 |
| Kinesiology follow-up | 30 min | $55.00 |
| ICBC kinesiology follow-upICBC | 45 min | Billed to ICBC |
Whole-person care aimed at the causes of illness rather than the symptoms alone. The first ten minutes are free, so you can meet Dr. Hsueh before committing to a consultation. Offered by Dr. Derek Hsueh.
| Appointment | Length | Fee |
|---|---|---|
| Meet and greet, in personFree | 10 min | No charge |
| Initial consultation, in person | 60 min | $220.00 |
| Naturopathic follow-up, in person | 30 min | $110.00 |
| Naturopathic follow-up, in person | 15 min | $60.00 |
| Naturopathic dry needling | 15 min | $60.00 |
Vitamins, minerals and amino acids delivered intravenously, bypassing the digestive tract. Naturopathic medicine, offered by Dr. Derek Hsueh. An initial IV includes the consultation.
| Appointment | Length | Fee |
|---|---|---|
| Initial IV with consultation, excluding iron and NAD+ | 60 min | $170.00 |
| Myer's cocktail IV | 60 min | $140.00 |
| Energy IV | 60 min | $150.00 |
| Glutathione IV | 60 min | $140.00 |
| Glutathione + vitamin C IV | 60 min | $150.00 |
| Iron and NAD+ infusions are priced separately. Ask at your consultation. | ||
Medication and nutrients delivered into the muscle for fast absorption. Naturopathic medicine, offered by Dr. Derek Hsueh.
| Appointment | Length | Fee |
|---|---|---|
| Vitamin D injection | 15 min | $70.00 |
| Vitamin B12 injection | 15 min | $50.00 |
| MICC + B12 slim shot | 15 min | $70.00 |
| Biotin and dexpanthenol for hair | 15 min | $70.00 |
| TMJ botox | 15 min | On enquiry |
Fees are shown before insurance and are subject to change. The amount you pay on the day is confirmed in Jane when you book, and reduced by whatever your plan covers.
Yes, for most major extended health insurers including Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield and Desjardins. Bring your policy and member numbers to the first visit and we handle the claim at the end of each appointment. You pay only the portion your plan doesn't cover.
Almost nothing. ICBC pays us directly for treatment under an active claim. There is a small user fee on massage appointments, $2.45 for the initial and $2.65 for a subsequent visit, and no user fee at all on acupuncture. Bring your claim number and we do the rest.
Because the time is the same. A 45 minute initial and a 45 minute follow-up both cost $125. The initial simply spends more of that time on history and assessment. Where the length differs, so does the fee.
No. The ten minute in-person meet and greet is free. It exists so you can ask whether naturopathic care suits your situation before booking a full consultation.
At the end of your appointment, after any insurance has been billed. Card and debit are accepted at reception.
Late cancellations and missed appointments are charged at the full cost of the booking. Give the clinic notice by email, text or phone before your appointment and there's no charge.
Same-day and next-day appointments are usually available, seven days a week.